Shipping Policy

Effective Date: July 28, 2026

Thank you for supporting a small Canadian business. We ship from Ontario, Canada. Please read the timelines and terms below before placing your order.

1. Processing Times

Processing time is the number of business days it takes us to prepare your order for the carrier — separate from shipping time.

• Handmade items — typically processed within 3–7 business days. Each piece is made by hand, and some items are made to order. • Ready-to-ship vintage and second-hand items — typically processed within 1–3 business days.

Business days are Monday to Friday, excluding statutory holidays in Ontario.

2. Shipping Times

Shipping estimates are provided at checkout based on your address and the shipping option you select.

Please note that all delivery times are estimates only and are not guaranteed. Delays caused by shipping carriers, weather, customs inspections, high-volume seasons, or other circumstances beyond our control may occur.

3. Tracking

Tracking information will be provided whenever it is available for the shipping method selected. Tracking numbers will be sent to the email you provided at checkout once your order has been shipped.

4. Shipping Address Accuracy

Customers are responsible for providing an accurate and complete shipping address at checkout. Please double-check the recipient's name, street address, unit number, city, province or state, and postal code before placing your order.

Orders returned to us due to an incorrect or incomplete address may require additional shipping charges before being resent.

5. Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at samantha@misfitboutique.ca with your order number. We will do our best to assist you in working with the shipping carrier to locate your package.

6. Customs & Import Fees

For orders shipping outside of Canada, please note:

• International customers are responsible for any customs duties, taxes, or import fees required by their country. • These fees are set by the destination country's customs authority and are not included in the shipping cost at checkout. • We are not able to mark parcels as "gifts" or under-declare their value.

7. Local Pickup

Local pickup may be offered in select circumstances. If available, details will appear at checkout or can be arranged by contacting samantha@misfitboutique.ca.

8. Questions?

If you have any questions about shipping, please contact us at samantha@misfitboutique.ca — a real person will reply within 1–2 business days.